* Due to the perishable nature of our products, Chic Sugars does not accept returns.
*There are no returns or exchanges.
* Circumstance Pending, Chic Sugars will issue a credit or re-order.
* If, for some reason, you are unsatisfied with your purchase, please contact our Chic Sugars within 2 days of when the package was received, and we will make every effort to make sure you are happy.
*CLASSES -- Due to the limited seats in the class, we will not be offering any refunds. If for some reason after you have paid, you need to cancel your monies paid can be used towards a future class.
SHIPPING & ORDER PROCESSING
Chic Sugars ships macarons throughout the United States using Fedex & USPS as our third party shipping carrier.
Orders are only shipped nationwide Monday through Wednesday, to avoid weekend overlays. We do not ship nationwide on Thursdays, Fridays, or holidays.
Orders placed after 3:00 PM EST will be shipped the following shipping day (Monday - Wednesday).
Orders placed after 3:00 PM EST on Wednesday will ship on the following Monday excluding business holidays.
NATIONWIDE SHIPPING GUARANTEE
Shipments can only be delivered to a street address within the United States.
Fedex will not to deliver to P.O. Boxes.
Chic Sugars is not responsible for delays in delivery times due to incorrect or incomplete addresses.
Shipments that are returned or require rerouting due to incorrect addresses will be subject to additional charges for reshipment and/or relabeling for Fedex & USPS.
Shipping charges will not be refunded for late deliveries in the event the business is closed or if the recipient is not available to receive the package when delivered.
Fedex & USPS may require a signature for delivery at the discretion of the driver.
Estimated delivery timelines do not take unexpected weather delays into consideration, which may affect shipping and arrival dates.